notification icon To give you the best possible experience, this site uses cookies. Continuing to use means you agree to our use of cookies.
See our cookie policy for more information.

Order Tracking

To access your order details, enter your email address & order reference below:

Email Address
Order Reference

How Order Tracking Works
When you placed your order with us, you should have received an email order confirmation. If you enter this number along with your email address in the form above you will be able to see the current status of your order.

Alternatively you can call our customer service helpdesk at 1890 209 309 between 9.00 am and 9.00 pm Monday to Friday or 9.00 am to 6.00 pm Saturday.

You can of course also email us at - we will be glad to advise you of your order status.

What does each Status mean?

Order Being Picked:  This means that your order has been received by Sam McCauley and is being processed.

Order Dispatched:
     This means that your order has been processed and dispatched to the address you provided.

Order Cancelled:
       This means that you order has been cancelled with no charges made to your card.

 Please Note: If, after placing an order, you have not received a confirmation email, please check your spam filter - your confirmation email will come from Sam McCauley <>
With the subject line "Your order reference..."